Customer Testimonials

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Google Jun 21, 2024

'Thank you' to Nicole and her team in the service department for their assistance with my Jeep. They were prompt, understanding, and compassionate in resolving a challenging situation with my vehicle. Buchanan Automotive has earned a new customer through this experience and I look forward to doing business with them in the future. To say we are happy campers is an understatement!

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DealerRater Jun 20, 2024

Very pleasant, easy to work with and great overall experience. Definitely would recommend working with Jenna.

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Google Jun 15, 2024

Vanessa was great to work with! She made the experience easy and was great to chat with. Appreciate her!

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DealerRater Jun 14, 2024

Very professional and knowledgeable. It was a pleasure doing business with him. Follow up afterwards has been great.

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DealerRater Jun 14, 2024

Good costumer relations people. Austin Thomas is a great person to buy a car from

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Google Jun 11, 2024

Great Prices and received a fair trade in value. Vanessa was very helpful and kept in touch with me through the process.

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DealerRater Jun 9, 2024

It was amazing!!’ They did everything great!!! I would recommend them to anybody If you are buying a vehicle definitely go there

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Google Jun 8, 2024

I have been coming to Buchanan for manys year and have bought multiple vehicles. They're a great company to work with, I am pleased with the service everytime.

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DealerRater Jun 7, 2024

Just had both my vehicles serviced this week June 3d. As usual the service department were awesome. They were helpful and answered all my questions. Always professional and timely. Thank you.

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Google Jun 4, 2024

Nica was very helpful and very friendly!

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DealerRater Jun 4, 2024

This is the 4th vehicle we’ve purchased at Buchanan every time it’s been a pleasure and the service is great. The after service oil changes etc have been great also.

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Google Jun 3, 2024

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DealerRater Jun 1, 2024

Nika, Austin, and Jacob were awesome and made my buying experience quick, enjoyable, and easy.

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Google May 27, 2024

Super nice, super attentive, very support

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DealerRater May 25, 2024

My salesman Nika was very helpful in making my purchase easy.. He was very friendly and easy to work with. I would definitely recommend!

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DealerRater May 25, 2024

Jenna did a great job was so helpful in getting me into my new Compass.

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Google May 25, 2024

Jenna did a great job was so helpful in getting me into my new Compass.

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Google May 24, 2024

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Google May 17, 2024

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Google May 14, 2024

They were very helpful and kind. They answered all of my questions. Didn't have to wait to be seen or have to look for someone to help

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DealerRater May 14, 2024

Everyone was very kind and helpful. Nika was very considerate of all my vehicle needs in my budget. I also appreciated everyone sticking around a little later because I came close to closing hours.

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DealerRater May 14, 2024

They made the process of buying out my lease as smooth as can be, and they were vey professional and courteous.

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Google May 14, 2024

Great and easy experience with Jenna Elliot. Recommend coming to see her.

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DealerRater May 12, 2024

Arrived and the car I was interested in was waiting with Nika when I pulled up. Took me on a test drive and gave me all the info I needed. Made the process super smooth. And thankfully quick ! Very pleased with Nikas customer service !

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Google May 12, 2024

We purchased a 2020 Jeep Wrangler from them. My salesman Erick was very helpful in making my purchase easy. He was very friendly and easy to work with. I would definitely recommend!

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DealerRater May 11, 2024

Nika was wonderful! Extremely knowledgeable and easy to work with. Great job by all as you made my experience fast and easy.

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Google May 9, 2024

Santiago was great, and was very helpfull

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Google May 5, 2024

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Google May 4, 2024

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Google May 3, 2024

Santiago thank you so much !

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DealerRater May 1, 2024

Jenna is so lovely to work with had the best experience ever with her definitely get. Vehicle from her

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Google May 1, 2024

Great experience. With. Cole Small

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DealerRater May 1, 2024

Absolutely wonderful experience!!! Jenna made buying a Jeep Wrangler so easy! Can’t wait to decorate my cute lil Jeep

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Google Apr 30, 2024

If you are in the market for a new or used vehicle, give Jenna a call! After being referred to her by a friend, I stopped into the dealership to see what cars they had available that might meet my needs. Jenna went above and beyond! She showed me multiple vehicles, talked me through my options and lead me through all of the steps in the process. She was compassionate to my specific situation, supportive and I genuinely felt as though we became fast friends. I never had a doubt that she would do whatever it took to help me ...

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DealerRater Apr 30, 2024

Everyone at the dealership from the time I walked in, was very friendly and welcoming. They were helpful and walk the lot with me helping me look at options.

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Google Apr 27, 2024

Saw a jeep here i was interested in, decided to swing by, was met with santiago and he assisted me with the purchase of my new jeep. This is my first big purchase so i was very nervous and didnt really know what to expect but santiago and the Buchanan team made the experience exceptional. I'm very excited to have purchased this vehicle!

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DealerRater Apr 27, 2024

Wonderful experience with Jenna and the support team did amazing. Big thank you to the entire staff!

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Google Apr 26, 2024

This is my 4th car from Buchanan. I have had good experiences. Vanessa was extremely helpful

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Google Apr 25, 2024

Very confident! Always checking on updates! Social every step of the way

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DealerRater Apr 24, 2024

Have delt with you since moving here to n 2015. Have no issues other than the servers very personal are related chant to report all maint needs. Thinking fearful of having customer returning.

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Google Apr 24, 2024

Jenna and Jeff were very helpful and not pushy.

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DealerRater Apr 24, 2024

Jenna and Jeff did a great job. Very polite and nice and not too pushy.

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DealerRater Apr 23, 2024

It was a wonderful great experience with Jenna she definitely knows her cars I would recommend anyone to go and see my girl Jenna she’s the best

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Google Apr 20, 2024

Buchanan was very helpful when other dealerships weren't!

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Google Apr 20, 2024

So I can here to buy my first car at Buchanan and when I yell you my experience with Vanessa winnett was great very good customer service thank you so much will recommend coming here.

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Google Apr 20, 2024

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Google Apr 20, 2024

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DealerRater Apr 17, 2024

this Dealership is the best place to get a truck/pickup, they have plenty of deals to others, and Specially the one that helped me alot is Jenna. she gave me good deals with everything!! 10/10

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Google Apr 17, 2024

this Dealership is the best place to get a truck/pickup, they have plenty of deals to others, and Specially the one that helped me alot is Jenna. she gave me good deals with everything!! 10/10

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DealerRater Apr 16, 2024

Jenna was great & explained everything throughly! Great experience and helped me out with any questions or concerns

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Google Apr 16, 2024

Cole did a good job finding me a truck with a good price!

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Google Apr 16, 2024

Santiago, Jason, and Rick have been very understanding and great to work with.

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Google Apr 14, 2024

Cole made a great experience of an anticipated tensional emotional purchase.

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Google Apr 13, 2024

Cole was a delight to work with. Gave us a terrific deal and got me into my dream car!

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Google Apr 13, 2024

Cole helped me get a Honda civic today very good service and professional.

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Google Apr 11, 2024

Santiago and Jay were great. Came in for service and ended up buying a Hyundai Elantra. Go see Santiago!

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Google Apr 11, 2024

Vanessa and Anthony were both terrific

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Google Apr 9, 2024

My husband and I had a great experience with everyone at the dealership- Nika was our sales person and his manager Mr. Johnson made it a pleasant day. We didn't have to spend all day at the dealership the whole transaction from test driving to driving away in my husband's dream truck- went smoothly. I would have no problem in referring anyone to the dealership.

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DealerRater Apr 9, 2024

Jenna made the process of buying a car fast and easy. She was knowledgeable and concise!

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Google Apr 9, 2024

Great people to work with, they worked very hard to get me into a great car to fit my needs

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DealerRater Apr 9, 2024

Overall great experience! Kind and very professional. Jenna made the purchase experience very easy. Thanks Again!

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DealerRater Apr 9, 2024

The most personal sales representative. The truck was great and has great tech, it is so advanced. And I love the truck.

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Google Apr 9, 2024

Great job Jenna great experience and vehicle!

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DealerRater Apr 8, 2024

Great experience! Jenna helped me get in and out quickly, she was very efficient. I would highly recommend her to anyone 👍

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Google Apr 8, 2024

Great experience! Jenna helped me get in and out quickly, she was very efficient. I would highly recommend her to anyone 👍

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Google Apr 8, 2024

They was very nice and helpful here, the sales men as well as manager both called back and continued to look for a Jeep that I was looking for. Would highly suggest this place for a vehicle

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Google Apr 8, 2024

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Google Apr 7, 2024

If you are looking for a car, this is the place for you. Maddie is extremely helpful. She will take time to answer all of your questions.

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DealerRater Apr 7, 2024

Jenna was awesome helping me with getting in a new car. Very happy with her

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DealerRater Apr 7, 2024

Jenna did a awesome job getting us into our new car....thank you so.much

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Google Apr 7, 2024

Jenna was great and patient with us and her help in getting me in a new car was exceptional.

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Google Apr 7, 2024

Jenna did a awesome job getting us into a new vehicle...thank you

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Google Apr 6, 2024

Just bought my third vehicle from them Vanessa was awesome very nice answered all my questions very professional if you’re not buying your cars from Buchanan you’re shopping for cars at the wrong place so come on down and buy a car and ask for Vanessa

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Google Apr 3, 2024

I had a great experience working with Santiago and Jason!

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DealerRater Apr 3, 2024

Jenna did a great job and was a good experience, she got me in the perfect truck !

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Google Apr 3, 2024

Jenna did great job

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DealerRater Apr 1, 2024

My experience was very pleasant . I knew what I wanted and what I was willing to pay and they worked with me . I recommend Buchanon to everyone .

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Google Apr 1, 2024

Had a great experience with Mariah Lesher, she was very nice and accommodating.

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DealerRater Mar 31, 2024

The staff is amazing! Between Sales and Service I was treated with nothing but respect!

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DealerRater Mar 31, 2024

Jenna was great!!! She has a great personality and really helped us to get a car!!

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Google Mar 31, 2024

Jenna Elliot did a great job helping us through all the steps of buying our new Jeep Grand Cherokee!!!

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DealerRater Mar 30, 2024

Time after time we have purchased vehicles from Buchanan with Jenna & it is a great experience everytime! We will continue to be customers here for purchases & service!

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DealerRater Mar 30, 2024

We always have a good and easy experience when working with Jenna and Buchanan. We will be going back for our next vehicle.

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DealerRater Mar 30, 2024

Easy to work with always willing to do the most to make sure I have a amazing experience

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DealerRater Mar 30, 2024

Jenna did great & made the process so easy & wonderful. I’d definitely recommend her to help anyone!

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DealerRater Mar 30, 2024

My experience here was great, painless and fast, definitely would recommend them to anyone who needs a car

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DealerRater Mar 30, 2024

Jenna is an amazing salesperson, quick, easy and painless process. When my car was totaled she was on the ball with finding me a new car that fit my needs.

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DealerRater Mar 30, 2024

jenna is the best part of this dealership! very friendly and efficient in helping everybody out:)

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Google Mar 30, 2024

Maddie was the most helpful and nice sales person ever. I would highly recommend asking for her.

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Google Mar 29, 2024

I have known Madison for a long time and she is very kind and helpful. You should definately go see her when you’re looking for a new car.

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Google Mar 29, 2024

I know Madison personally and she is a really great help when finding what you’re looking for. You should definitely go see her.

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Google Mar 29, 2024

Madison was great! I left with exactly what I wanted and she was very accommodating.

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Google Mar 27, 2024

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DealerRater Mar 27, 2024

Very quick to get what I picked out. Got the paperwork done pretty quick. Back at some point again

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Google Mar 26, 2024

Santiago is a great sales person to work with in getting the job done if looking for a new vehicle come on in

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Google Mar 25, 2024

Jenna was great to deal with

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DealerRater Mar 24, 2024

Jenna and all other staff that assisted us was fantastic! Both of our transactions went smoothly and quickly!

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DealerRater Mar 24, 2024

The process was easy and great! Thank you Jenna for the new Ram and Wagoneer!

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Google Mar 24, 2024

My husband and I traded in both of our vehicles and are so happy with our experience. Jenna Elliott was wonderful to work with! Everything went smoothly and quickly! Highly recommend them if you’re in need of a vehicle!

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DealerRater Mar 23, 2024

Jenna was the best sales person i have ever had! would definitely work with her again

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