Customer Testimonials

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DealerRater Sep 14, 2024

Very helpful, made sure I was in a good vehicle by the time I left.

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Google Aug 28, 2024

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DealerRater Aug 17, 2024

Santiago and Jason were great in helping to bring the deal together. I highly recommend anyone looking for a new or used vehicle to visit with them.

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DealerRater Aug 6, 2024

Austin was great we really enjoyed working with him to find a vehicle to suit our needs - next time around we surely will go by to this dealership to get another one - thank you all ! Harold & Mary Heiston

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DealerRater Aug 6, 2024

I have always got my vehicles from there and was very satisfied. Today l purchased a car from Logan he did a wonderful job!! Would highly recommend him to deal with.

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Google Aug 6, 2024

Austin was amazing he went above and beyond to help amazing crew

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DealerRater Aug 3, 2024

Jenna was amazing, her attention to detail is awesome. Buchanan was top notch everyone in interacted with very courteous.

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DealerRater Jul 30, 2024

Friendly and willing to answer all of our questions as they came. Happy people who have a passion for their industry.

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DealerRater Jul 27, 2024

Awesome sales person and finance department. Santiago never gave up on me always kept trying to get me the best deal. And I certainly left with a great deal on the Truck I wanted. SUPERB!!!!

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Google Jul 19, 2024

Told myself I would never come back after my last experience 10-11 yrs ago. But here I am. Staff is MUCH improved including the sales Managers and Santiago the salesman. Thanks y’all.

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Google Jul 11, 2024

Impressive service from Kevin and Nicole

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Google Jul 5, 2024

SANTIAGO advice and professional care were above and beyond. JAY paperwork perfect make everything smooth and AUSTIN computer skills outstanding

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DealerRater Jul 5, 2024

We are so pleased with Jenna and the outstanding service she gave us. The BEST!

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Google Jun 30, 2024

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DealerRater Jun 29, 2024

Excellent Customer service and superior people skills, These two sales representatives made the sale very easy and exciting!

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DealerRater Jun 26, 2024

When we arrived we were greeted by a number of employees who made us feel welcome not pressured

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DealerRater Jun 26, 2024

The dealership was easy to work with and made my purchase one that I won’t forget.

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DealerRater Jun 25, 2024

It was really nice environment. Very nice and can communicate very well. I’d recommend to anyone.

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Google Jun 22, 2024

Great customer service!

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Google Jun 22, 2024

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DealerRater Jun 22, 2024

Very pleased with the service and professionalism that we received. Would recommend Jenna to anyone.

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Google Jun 21, 2024

'Thank you' to Nicole and her team in the service department for their assistance with my Jeep. They were prompt, understanding, and compassionate in resolving a challenging situation with my vehicle. Buchanan Automotive has earned a new customer through this experience and I look forward to doing business with them in the future. To say we are happy campers is an understatement!

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DealerRater Jun 20, 2024

Very pleasant, easy to work with and great overall experience. Definitely would recommend working with Jenna.

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Google Jun 15, 2024

Vanessa was great to work with! She made the experience easy and was great to chat with. Appreciate her!

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DealerRater Jun 14, 2024

Very professional and knowledgeable. It was a pleasure doing business with him. Follow up afterwards has been great.

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DealerRater Jun 14, 2024

Good costumer relations people. Austin Thomas is a great person to buy a car from

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Google Jun 11, 2024

Great Prices and received a fair trade in value. Vanessa was very helpful and kept in touch with me through the process.

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DealerRater Jun 9, 2024

It was amazing!!’ They did everything great!!! I would recommend them to anybody If you are buying a vehicle definitely go there

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Google Jun 8, 2024

I have been coming to Buchanan for manys year and have bought multiple vehicles. They're a great company to work with, I am pleased with the service everytime.

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DealerRater Jun 7, 2024

Just had both my vehicles serviced this week June 3d. As usual the service department were awesome. They were helpful and answered all my questions. Always professional and timely. Thank you.

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Google Jun 4, 2024

Nica was very helpful and very friendly!

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DealerRater Jun 4, 2024

This is the 4th vehicle we’ve purchased at Buchanan every time it’s been a pleasure and the service is great. The after service oil changes etc have been great also.

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Google Jun 3, 2024

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DealerRater Jun 1, 2024

Nika, Austin, and Jacob were awesome and made my buying experience quick, enjoyable, and easy.

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Google May 27, 2024

Super nice, super attentive, very support

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DealerRater May 25, 2024

My salesman Nika was very helpful in making my purchase easy.. He was very friendly and easy to work with. I would definitely recommend!

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DealerRater May 25, 2024

Jenna did a great job was so helpful in getting me into my new Compass.

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Google May 25, 2024

Jenna did a great job was so helpful in getting me into my new Compass.

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Google May 24, 2024

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Google May 17, 2024

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Google May 14, 2024

They were very helpful and kind. They answered all of my questions. Didn't have to wait to be seen or have to look for someone to help

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DealerRater May 14, 2024

Everyone was very kind and helpful. Nika was very considerate of all my vehicle needs in my budget. I also appreciated everyone sticking around a little later because I came close to closing hours.

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DealerRater May 14, 2024

They made the process of buying out my lease as smooth as can be, and they were vey professional and courteous.

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Google May 14, 2024

Great and easy experience with Jenna Elliot. Recommend coming to see her.

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DealerRater May 12, 2024

Arrived and the car I was interested in was waiting with Nika when I pulled up. Took me on a test drive and gave me all the info I needed. Made the process super smooth. And thankfully quick ! Very pleased with Nikas customer service !

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Google May 12, 2024

We purchased a 2020 Jeep Wrangler from them. My salesman Erick was very helpful in making my purchase easy. He was very friendly and easy to work with. I would definitely recommend!

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DealerRater May 11, 2024

Nika was wonderful! Extremely knowledgeable and easy to work with. Great job by all as you made my experience fast and easy.

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Google May 9, 2024

Santiago was great, and was very helpfull

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Google May 5, 2024

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Google May 4, 2024

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Google May 3, 2024

Santiago thank you so much !

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DealerRater May 1, 2024

Jenna is so lovely to work with had the best experience ever with her definitely get. Vehicle from her

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Google May 1, 2024

Great experience. With. Cole Small

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DealerRater May 1, 2024

Absolutely wonderful experience!!! Jenna made buying a Jeep Wrangler so easy! Can’t wait to decorate my cute lil Jeep

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Google Apr 30, 2024

If you are in the market for a new or used vehicle, give Jenna a call! After being referred to her by a friend, I stopped into the dealership to see what cars they had available that might meet my needs. Jenna went above and beyond! She showed me multiple vehicles, talked me through my options and lead me through all of the steps in the process. She was compassionate to my specific situation, supportive and I genuinely felt as though we became fast friends. I never had a doubt that she would do whatever it took to help me ...

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DealerRater Apr 30, 2024

Everyone at the dealership from the time I walked in, was very friendly and welcoming. They were helpful and walk the lot with me helping me look at options.

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DealerRater Apr 27, 2024

Wonderful experience with Jenna and the support team did amazing. Big thank you to the entire staff!

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Google Apr 26, 2024

This is my 4th car from Buchanan. I have had good experiences. Vanessa was extremely helpful

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Google Apr 25, 2024

Very confident! Always checking on updates! Social every step of the way

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Google Apr 24, 2024

Jenna and Jeff were very helpful and not pushy.

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DealerRater Apr 24, 2024

Jenna and Jeff did a great job. Very polite and nice and not too pushy.

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DealerRater Apr 23, 2024

It was a wonderful great experience with Jenna she definitely knows her cars I would recommend anyone to go and see my girl Jenna she’s the best

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Google Apr 20, 2024

Buchanan was very helpful when other dealerships weren't!

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Google Apr 20, 2024

So I can here to buy my first car at Buchanan and when I yell you my experience with Vanessa winnett was great very good customer service thank you so much will recommend coming here.

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Google Apr 20, 2024

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Google Apr 20, 2024

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DealerRater Apr 17, 2024

this Dealership is the best place to get a truck/pickup, they have plenty of deals to others, and Specially the one that helped me alot is Jenna. she gave me good deals with everything!! 10/10

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Google Apr 17, 2024

this Dealership is the best place to get a truck/pickup, they have plenty of deals to others, and Specially the one that helped me alot is Jenna. she gave me good deals with everything!! 10/10

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DealerRater Apr 16, 2024

Jenna was great & explained everything throughly! Great experience and helped me out with any questions or concerns

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Google Apr 16, 2024

Cole did a good job finding me a truck with a good price!

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Google Apr 16, 2024

Santiago, Jason, and Rick have been very understanding and great to work with.

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Google Apr 14, 2024

Cole made a great experience of an anticipated tensional emotional purchase.

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Google Apr 13, 2024

Cole was a delight to work with. Gave us a terrific deal and got me into my dream car!

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Google Apr 13, 2024

Cole helped me get a Honda civic today very good service and professional.

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Google Apr 11, 2024

Santiago and Jay were great. Came in for service and ended up buying a Hyundai Elantra. Go see Santiago!

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Google Apr 11, 2024

Vanessa and Anthony were both terrific

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Google Apr 9, 2024

My husband and I had a great experience with everyone at the dealership- Nika was our sales person and his manager Mr. Johnson made it a pleasant day. We didn't have to spend all day at the dealership the whole transaction from test driving to driving away in my husband's dream truck- went smoothly. I would have no problem in referring anyone to the dealership.

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DealerRater Apr 9, 2024

Jenna made the process of buying a car fast and easy. She was knowledgeable and concise!

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Google Apr 9, 2024

Great people to work with, they worked very hard to get me into a great car to fit my needs

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DealerRater Apr 9, 2024

The most personal sales representative. The truck was great and has great tech, it is so advanced. And I love the truck.

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DealerRater Apr 9, 2024

Overall great experience! Kind and very professional. Jenna made the purchase experience very easy. Thanks Again!

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Google Apr 9, 2024

Great job Jenna great experience and vehicle!

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DealerRater Apr 8, 2024

Great experience! Jenna helped me get in and out quickly, she was very efficient. I would highly recommend her to anyone 👍

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Google Apr 8, 2024

Great experience! Jenna helped me get in and out quickly, she was very efficient. I would highly recommend her to anyone 👍

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Google Apr 8, 2024

They was very nice and helpful here, the sales men as well as manager both called back and continued to look for a Jeep that I was looking for. Would highly suggest this place for a vehicle

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Google Apr 8, 2024

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Google Apr 7, 2024

If you are looking for a car, this is the place for you. Maddie is extremely helpful. She will take time to answer all of your questions.

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DealerRater Apr 7, 2024

Jenna was awesome helping me with getting in a new car. Very happy with her

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DealerRater Apr 7, 2024

Jenna did a awesome job getting us into our new car....thank you so.much

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Google Apr 7, 2024

Jenna was great and patient with us and her help in getting me in a new car was exceptional.

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Google Apr 7, 2024

Jenna did a awesome job getting us into a new vehicle...thank you

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Google Apr 6, 2024

Just bought my third vehicle from them Vanessa was awesome very nice answered all my questions very professional if you’re not buying your cars from Buchanan you’re shopping for cars at the wrong place so come on down and buy a car and ask for Vanessa

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Google Apr 3, 2024

I had a great experience working with Santiago and Jason!

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DealerRater Apr 3, 2024

Jenna did a great job and was a good experience, she got me in the perfect truck !

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Google Apr 3, 2024

Jenna did great job

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DealerRater Apr 1, 2024

My experience was very pleasant . I knew what I wanted and what I was willing to pay and they worked with me . I recommend Buchanon to everyone .

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Google Apr 1, 2024

Had a great experience with Mariah Lesher, she was very nice and accommodating.

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DealerRater Mar 31, 2024

The staff is amazing! Between Sales and Service I was treated with nothing but respect!

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DealerRater Mar 31, 2024

Jenna was great!!! She has a great personality and really helped us to get a car!!

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Google Mar 31, 2024

Jenna Elliot did a great job helping us through all the steps of buying our new Jeep Grand Cherokee!!!


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