Customer Testimonials

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DealerRater Nov 16, 2018
 

Thank you Tucker for such a great experience! I got the price I wanted and left with no questions. Thank you very much Tucker and John!

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DealerRater Nov 7, 2018
 

Very knowledgeable and willing to help. Im very picky with my trucks and they were very understanding. I am so happy with my truck. It is perfect for my company vehicle.

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DealerRater Nov 6, 2018
 

I had a great experience this was my first time I bought going through a dealership and it was wonderful kathy shank was my consultant and she was wonderful and the financial wizard they got in there was awesome she able to get my bad credit in a 2016 journey so thank you lupa I will definitely return

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Google Oct 1, 2018
 

These people are amazing! They really worked hard to get me a car. I came in with no credit history and they were able to find me a beautiful jeep within my budget! They were kind and understanding!

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Google Sep 23, 2018
 

They were awesome worked with me to get my first car

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DealerRater Aug 25, 2018
 

Came to see Andy, needed another vehicle I was looking for a SUV Andy came to the rescue He knew exactly what I wanted Hes a great salesman friendly guy and helpful I would recommend Buchanan if your looking for a new or used car Buchanan is the place to go

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DealerRater Aug 24, 2018
 

I came to Buchanan looking for a new Jeep. As soon as we got there Andrew greeted us right away and made us feel welcome. He showed us everything Buchanan had that I was looking for as well as asked me what I was looking for in a new vehicle. I’ve never taken a test drive with anyone who knows cars as well as Andrew. He answered every and all questions I had. I couldn’t believe how knowledgeable he was! He made the buying process easy and painless. He also wasted no time and was so professional! My overall experience with Buchanan was wonderful but the experience of working with Andrew and Mike was hands down the best experience I’ve had! To this day if we stop in at Buchanan for vehicle maintenance or just to nose at all the new vehicles Andrew always says hello and knows my fiancé and myself by name over a year later. That’s what I call great customer service! If giving more than 5 stars for Andrew was an option I would definitely give him more!

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Google Aug 4, 2018
 

Omg they are wonderful, they got me into a 2018 Jeep Renegade, when all other dealerships have turned me down. I have already recommended them to multiple people.

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DealerRater Jun 1, 2018
 

I was a long time customer of another local dealer, but wasn't very satisfied recently when looking for a car. It just seemed as if my prior years of business and loyalty meant nothing. My search for a car took me to Buchanan. Kathy was wonderful. She was knowledgeable, friendly, and funny. She was very patient and addressed my concerns as we drove several vehicles. There was no negotiations over the price of the vehicle, they made an offer I couldn't refuse. It was more than fair and way below the Internet price. Andy was also terrific. No nonsense and straight talking. The process was simple and quick. And they even threw in some extra incentives. I am extremely satisfied and would highly recommend Buchanan.

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DealerRater May 29, 2018
 

Everyone was very friendly, the sales rep I had was very personable, not pushy! I explained to her I was nervous driving it off the lot, so she jumped in the drivers seat and took me to where I felt comfortable taking over the driving. I am not sure I would have purchased a vehicle that day if it weren't for Jennifer being my sales person! I have heard negative things about the dealer ship but decided to check it out for myself, very glad I did. They get a thumbs up from me.

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