Came to see Andy, needed another vehicle I was looking for a SUV Andy came to the rescue He knew exactly what I wanted Hes a great salesman friendly guy and helpful I would recommend Buchanan if your looking for a new or used car Buchanan is the place to go
I came to Buchanan looking for a new Jeep. As soon as we got there Andrew greeted us right away and made us feel welcome. He showed us everything Buchanan had that I was looking for as well as asked me what I was looking for in a new vehicle. I’ve never taken a test drive with anyone who knows cars as well as Andrew. He answered every and all questions I had. I couldn’t believe how knowledgeable he was! He made the buying process easy and painless. He also wasted no time and was so professional! My overall experience with Buchanan was wonderful but the experience of working with Andrew and Mike was hands down the best experience I’ve had! To this day if we stop in at Buchanan for vehicle maintenance or just to nose at all the new vehicles Andrew always says hello and knows my fiancé and myself by name over a year later. That’s what I call great customer service! If giving more than 5 stars for Andrew was an option I would definitely give him more!
Omg they are wonderful, they got me into a 2018 Jeep Renegade, when all other dealerships have turned me down. I have already recommended them to multiple people.
I was a long time customer of another local dealer, but wasn't very satisfied recently when looking for a car. It just seemed as if my prior years of business and loyalty meant nothing. My search for a car took me to Buchanan. Kathy was wonderful. She was knowledgeable, friendly, and funny. She was very patient and addressed my concerns as we drove several vehicles. There was no negotiations over the price of the vehicle, they made an offer I couldn't refuse. It was more than fair and way below the Internet price. Andy was also terrific. No nonsense and straight talking. The process was simple and quick. And they even threw in some extra incentives. I am extremely satisfied and would highly recommend Buchanan.
Everyone was very friendly, the sales rep I had was very personable, not pushy! I explained to her I was nervous driving it off the lot, so she jumped in the drivers seat and took me to where I felt comfortable taking over the driving. I am not sure I would have purchased a vehicle that day if it weren't for Jennifer being my sales person! I have heard negative things about the dealer ship but decided to check it out for myself, very glad I did. They get a thumbs up from me.
I went in looking for a used truck for my business and walked away with 2 new vehicles. The whole team worked hard to get us what we needed. Kathy was great and I look forward to working with her for our next vehicle purchase. I highly recommend the dealership and Kathy!
My husband went to the used vehicle lot looking for a truck for our rapidly growing small business and we walked away with 2 new vehicles! The whole team took their time to learn about our business, what we needed, and in what ways we were intending to grow. Then they helped us to find just what we needed and went to bat for us to get it. They even helped us create a plan for our vehicles as we grow. Kathy was our sales rep and she stayed with us through the entire process and answered all the questions we had. If she didn't know the answer, she did what she had to in order to get it without hesitation. It was a friendly atmosphere and the experience was fun. Highly recommend!
Kathy was amazing! She was friendly and understanding! She got me what I needed and didn’t try to give me things I didn’t need!
Was helped by Kathy she is amazing and has the best personality. Every employee in there makes you feel very comfortable they were all so helpful and down to earth. They made my first experience very pleasant and they were honest about everything and gave great advice. I will definitely be coming back to them to get a car.
I have dealt with several dealers that say " you 're approved" well you know how that goes Buchannan came thru, they never gave up me even though i gave up