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'Thank you' to Nicole and her team in the service department for their assistance with my Jeep. They were prompt, understanding, and compassionate in resolving a challenging situation with my vehicle. Buchanan Automotive has earned a new customer through this experience and I look forward to doing business with them in the future. To say we are happy campers is an understatement!
I always have great experiences with the service department at Buchanan Auto Park. This recent visit required them to replace the regulator on a power window on our vehicle. They correctly analyzed the problem, ordered the part and had the car done the next day as promised. Kevin, Nicole, and Lou are top notch advisors. I have all of my vehicles serviced here and will continue to do so while I live in the area.
We went to get a trailer from here and ended up buying a truck also. The sales guy Logan was great. If you are looking for a vehicle please stop in and see him. The financing was super quick and easy. Thank you everyone for a great car buying experience.
If you are in the market for a new or used vehicle, give Jenna a call! After being referred to her by a friend, I stopped into the dealership to see what cars they had available that might meet my needs. Jenna went above and beyond! She showed me multiple vehicles, talked me through my options and lead me through all of the steps in the process. She was compassionate to my specific situation, supportive and I genuinely felt as though we became fast friends. I never had a doubt that she would do whatever it took to help me get into my next car and would have my back throughout every step along the way. She is the reason I bought from this dealership and I look forward to purchases with her in the future! Thank you, Jenna, and Erik too, for going above and beyond!
Kian and Allen are very great at their job. They have warm welcome and have great communication. They listen to what you have to share and honor the things you said you wanted. I'll be definitely recommended everyone I know to come in to visit Buchanan Auto Park. Thank you so much guys. You're the Best!!